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"Keep it simple. Manage the water in your walls down and out."
- Gene Summy |
Many times a builder will have failed to identify sources of window or door leaks, resulting in damage to homes and angry homeowners.
Some homeowners threaten legal action if the problems are not quickly solved. The important relationship between
the builder and the homeowner can quickly deteriorate at this point. TLS Laboratories has talented inspectors who can identify troublesome
leak sources while gently dealing with unhappy homeowners. Our employees understand the sensitive nature of the relationship
between the builder and the homeowner and strive to supply the needed information that will make the water intrusion problems go away.
Homeowners feel like progress is being made and are appreciative of the expert services provided.
Our inspectors' professionalism is quickly recognized to all involved, and something we're very proud of.
Sometimes homeowners have a builder that is unresponsive to their needs.
The homeowner has told the builder that a problem exists, but the builder does not believe it, or cannot respond to it.
The homeowner can hire TLS Laboratories as window and door testing experts to demonstrate their problems.
They take the report and photographs to the builder to prove that a problem exists, and merits attention.
Thereby proving that action is required of the builder to resolve the issue.
Qualified window experts are difficult to find, and TLS Labs' owner, Gene Summy is a consummate professional in this field.
Gene is available to serve the legal community as an expert witness and has demonstrated his value in numerous cases.
He is as comfortable in front of 300 people as he is in front of one homeowner.
He has the unparalleled ability to assemble teams of window testing experts that seek out and prove where leak sources exist.
Both plaintiff and defense find these services invaluable.
His industry experience has allowed him to interact with all players of a window transaction including:
- Manufacturers
- Distributors
- Dealers
- Contractor
- Installers
- Customers
Many builders have recognized that the insights of TLS Laboratories will help them build better homes.
By performing water testing during the course of construction, builders can avoid costly repairs in the future.
Many builders use TLS Laboratories to inspect and water test their communities for just this purpose.
Responsible builders understand the value of building fine homes that do not leak.
TLS Laboratories will help builders avoid leaks that result from window, door and flashing failures.
Builders send windows and doors to TLS Laboratories for approval prior to accepting a bid.
Builders have learned the value of getting bids from qualified suppliers.
Simply going with the lowest bid can be a recipe for disaster.
We ensure that the windows and doors being quoted meet stringent performance requirements prior to a builder accepting a bid.
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| What are people saying about us? |
After almost 1 1/2 years of lip service and excuses on a brand new house, thank God we found Gene Summy of TLS Labs. They were professional and specific from the first contact. From the moment they arrived, TLS people were first class, protecting the hardwood floors where they would be walking to covering up all furniture and valuables with plastic to protect. In very short order Gene was able to identify the problems with leaking windows, installation and wall construction. Considering that time is of the essence in situations like this to stop the damage, Gene provided a detailed report in a timely matter to get things going ASAP. Gene and his people are trustworthy, professional and we will be using TLS to assure that future work is done correctly. Gene Summy and TLS Labs are the EXPERTS.
- James Harrison
Eugene Oregon
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